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ABDUL-KADER EBRAHIM

1 reviews | Active since Jun 2015

21 Nov 2016, 06:10

Not understanding and not helpful at all

<p>I am trying my best I tell the agents who call me I would like to make a payment arrangement as I know I own money but that's not enough they want to tell me what I should pay were should I get money now what the **** must I do if I tell them that I'm unemployed ? ? ? I'm trying to make a monthly payment arrangements but apparently that's not enough for them . You ppl should understand if someone can't afford to pay the whole amount I I have to bright to you know I have outer accounts that I talked to tey understand my problem and did give me a suitable payment arrangement I am trying to pay what I own but the arrangements your agent when r giving I can't afford it and no one what's to understand </p>

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Replies (2)
MBD
MBD's reply21 Nov 2016, 08:27
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

MBD
MBD's reply21 Nov 2016, 12:00
Official

Dear Sir/Madam

With reference to your query logged on the 21 November 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.