EJ
Elisha J

1 reviews | Active since Sept 2021

20 Jul 2022, 06:26

Not satisfied with the service!

My account was handed over to MBD I've been given the run around for a settlement letter, when I finally got it I settled and now I am requesting a paid up letter and I'm still being sent from pillar to post, I don't understand they can call you on a daily basis but when you want to settle they drag their feet and when you do settle and request for a paid up letter they still drag their feet.

0
Replies (1)
MBD
MBD's reply20 Jul 2022, 09:56
Official
Dear  Elisha J

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD