dM
dimakatso M

1 reviews | Active since Sept 2017

19 Sept 2017, 09:04

Not recieving help

I am experiencing bad services from the above company I have an account and I need help to get a settlement letter but I am taking from pillar to post. I have been using this number first ********** 750 & it constantly say they not available there office hours is between 07:30am - 07:30pm but I am calling with in due time, than I called this number ********** 111 it goes through but when I have to be transferred than the person at the other end hangs up. yesterday I used this email to request the settlement but I still haven't received feedback **********

0
Replies (2)
MBD
MBD's reply19 Sept 2017, 10:07
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

Best regards,

MBD
MBD's reply02 Oct 2017, 09:35
Official

Dear Sir/Madam

With reference to your query logged on the 19 September 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

Best regards,