Not allocating payments, constant harassment

I am sick and tired of MBD. I have sent proof of payment, I even used the portal to make payments, but still I receive messages saying I have failed to pay. The last correspondence received from Lucia Monnkgotla they wanted my telephone number, but I refuse to be called every single day. They are *********** and they are never do what you ask them to do. I have requested a statement, as I would like to see all payments, with no results.

I am no again lodging a complaint with the National Credit Regulator.

Useless company.