AB
Adri B

1 reviews | Active since Nov 2023

14 Nov 2023, 10:57

Not a trustworthy company

These Debt collectors have ****** all the money paid on an account that was overdue. We are still waiting on the telephone recording regarding the agreement that we had with them. Now the debt has been sold to another Debt collector and the balance the same as the original balance.

0
Replies (2)
MBD
MBD's reply14 Nov 2023, 12:48
Official
Dear Adri Botha

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
MBD
MBD's reply13 Jan 2024, 11:49
Official
Dear Adri Botha,With reference to your query logged on 14 November 2023 at 12:48pm.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind Regards 
Complaints Officer 
MBD