Not a clue.

First of all your customer care don't answer their phones.<br> <br> Secondly I have paid my account in full in December already, and your company haven't made any provision or done anything to remove my name off of ITC which you are obligated to do. And have the cheek to to pass the buck by blaming ITC for it. Meanwhile if just getting a paid up letter is this impossible, why on earth would the person that has the responsibility to correspond with ITC do their job properly. <br> <br> Thirdly the settlement letter your staff sent is contradictory and really unprofessional. The credit act is the worse thing ever if we as individuals are left to the mercy of a company that are *********** as MBD. Legal companies as yourself really need your staff to study the law because it has two sides. Violating the law as a legal company and then not being able to stick to your side of the deal and having really clueless people working as your representatives, just really isn't is smart. Please clear my with ITC because you are obligated to or else I will go to the ombudsman. Thank you!