DT
Danie T

1 reviews | Active since Aug 2012

09 Oct 2020, 10:22

Non Stop Harassment from MBD

MBD is continually harrasing me. I am getting between 5 and 9 calls a day from MBD with regards to an Woolworths account which is currently part of a debt review process. MBD do not want to understand that the account is under debt review, and calling me to make some sort of payment arrangement is *******'s. Documentation was sent several times to MBD which shows them that I am under debt review, however MBD ignores the court mandated order and decided by themselves that they can contact and harass me non stop. I tried to make contract with a manager to resolve this matter peacefully, however MBD refuses me access to a manager. I am now forced to open a case at the Debt collection counsel and NCR.

0
Replies (1)
MBD
MBD's reply09 Oct 2020, 11:25
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.