QP
Quentin P

1 reviews | Active since Jun 2016

16 Jan 2018, 15:20

Non-communication Record 01

MBD sent an sms earlier today 11:08 16/01/2018 requesting to answer their call to discuss payment on an account. 14:47 ( ********** ) the first call came through which I answered and the call was dropped immediately on me. The second call came through 14:48 ( ********** ) which I also answered and which also got dropped immediately on me. Why does MBD request to answer their call and then not carry through with the communication?

I called both numbers back and an automated answering machine answers confirming it is MBD offices and puts me on hold with no one picking up.

Please understand - you don't need to send me an sms requesting to answer your call, just call me and let's talk. Playing it like I don't answer your calls and avoiding MBD is not going to help you in a court of law.

This is just another one of many records that I am keeping to secure myself against MBD's harassment and lies. Keep on doing what you are doing, and I will keep on doing what I am doing.

0
Replies (2)
MBD
MBD's reply16 Jan 2018, 16:12
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

MBD
MBD's reply16 Jan 2018, 16:12
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.