No statements for 2 years

I've been asking for this numerous times and I never get any statements from you guys. I've been paying R350 for more than 2 years now, and I need to see a statement. I've tried every platform you have to ask for this.

I've emailed, called and I've been sent on wild goose chases for too long.

The account number is ********** ********** 90628 .

I'll be placing a stop on this debit order ASAP and we can discuss further details upon delivery of my statement.