No services!

This is by far the worst experience I have ever had! And a ridiculous one to boot. I cannot believe a bank would make use of these people!. I was at ABSA earlier this year and I was told my bank account was R 2000 in the red due to me not receiving a salary since March!, I made arrangements that I would pay monthly until the account was settled and then I would close it. MBD has been phoning me non stop because there is no record of the R 2000 payment I have made over three months and now I am being told I am R 2800 in the RED and then the phone was put down in my ear! I have been sending emails asking nicely for someone to get back to me and also including the proof of payments... now MBD is as silent as the grave... no responses and no assistance.