SN
Sboniso N
1 reviews | Active since Nov 2021
20 Nov 2023, 10:54
No service at all
This company is a failer,no customer service they don't stick to their promise.i was handed over by homechoice to them.whe I contact them to give me a settlement letter so I can pay,since last month they don't send when phone them they promise to email it in an hour but they never do.this is ***** as I've been accumulating interest in that acc. Any assistance please
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Replies (2)
MBD's replyOfficial
20 Nov 2023, 11:31Dear Sboniso Ntsele
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply20 Nov 2023, 11:31
Official
Dear Sboniso Ntsele
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's replyOfficial
13 Jan 2024, 11:58Dear Sboniso Ntsele,
With reference to your query logged on 20 November 2023 at 11:31am.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards
Complaints Officer
MBD
With reference to your query logged on 20 November 2023 at 11:31am.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards
Complaints Officer
MBD
MBD's reply13 Jan 2024, 11:58
Official
Dear Sboniso Ntsele,
With reference to your query logged on 20 November 2023 at 11:31am.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards
Complaints Officer
MBD
With reference to your query logged on 20 November 2023 at 11:31am.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards
Complaints Officer
MBD