JB
Janet B

1 reviews | Active since Mar 2009

18 Nov 2019, 12:45

No response to numerous attempts to contact you

Wow - a new low even for you! For several months I have been telling you that I do NOT have Woolworths accounts and have asked many many times for you to send me proof - nothing! Now suddenly out of the blue two summons are delivered to me. I have gone to the court, I have gone to your "associates" in our town, and I have been sending emails to everyone concerned with ZERO response! Ten working days are almost up and now I have been advised to get a lawyer - uhm, I DO NOT HAVE AN INCOME! And the email address provided in the documentation for your offices DOES NOT EXIST! I have submitted my query via your website out of desperation for answers - and NO RESPONSE! What the hell must I do now? For the past coming up three years, numerous accounts have been opened in my name, loans app**** for, orders placed, etc - I keep getting notifications about loans declined, orders placed awaiting payment, etc. I have tried to get my details onto the ***** list, but as my ID book was not ****** (just my identity), I cannot submit any documentation as I cannot provide proof of a replacement ID book! (pathetic system) What is the next step? Due to the high amount of harassment calls, messages, etc I no longer have a phone - only access to email. I have a document showing that the credit card I used to have at Woolworths has a zero balance - and the account number is different from that on the summons. 1) I have zero income - I help out doing admin work in return for board and lodging. 2) I do not have a phone 3) I have no idea on what to do next as not one person is willing to advise me on the summons and I cannot afford to go to a lawyer (not that I trust anyone in this town anyway with the amount of ***** and *******ion going on).

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Replies (1)
MBD
MBD's reply20 Nov 2019, 11:13
Official
Dear Sir/Madam

With reference to your query logged on the  18 November 2019.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. 
 
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC