No response to mails/calls for statement

<p>I have been paying my MTN account through MBD since June 2016. I have to date made monthly payments of R400 towards a R5000 odd overdue debt. I received a statement only one from MBD and even then, the amount outstanding had only gone down a mere R250. </p> <p>I have since sent queries requesting their interest structure and have not received it. I have sent emails and have called numerous times...and am yet to receive feedback. The first mail I sent requesting a statement was 26 October 2016 and I have still not gotten any word from them. </p> <p> </p> <p>Thus far, I have paid R4000 towards my debt and I am not sure (with their unknown interest charges) what the balance on my overdue account is. To be quite honest, I feel that I am well within my rights to cancel their debit order. With the trail of emails I have sent...i would have a great case against them. Once my R400 monthly instalments cover my debt...i am cancelling the debit order - it's not like they have expressed or stated that an interest would be charged and they do not have evidence of any statements sent - which clearly means that I am not aware of any other debt.</p>