CD
Customer D

1 reviews | Active since May 2024

15 May 2024, 11:39

No Response to Emails

I have sent numerous emails since February with proof of payment after they've debited in my bank account, no response on any of the emails. But I still get SMSs, and phone calls which get dropped when you try to answer. There is no professionalism at all with this company. I just called a few minutes ago, the call didn't go through there was a voice message yet it's not even a public holiday.

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Replies (1)
MBD
MBD's reply15 May 2024, 12:16
Official
Dear Ms Buthelezi

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD