AR
Angelique R

1 reviews | Active since Jul 2016

24 Jul 2016, 08:11

No Response = No Payments Will Be Made

<p>I have tried numerous times to call your company and no one ever answers. I have tried numerous times via e-mail to Dineo Moeketsi, Linda and Enquiries and no response there either. How do you expect people to contact you just to get a settlement amount and to confirm amounts??????? I am due to make a payment on 30/07 and I want to settle this debt on this date. I will not make any payments until I receive the full amount which needs to be paid. I also need confirmation that I'll get a letter to confirm this account has been paid in full once payment has been received. I do not take calls from 8am-5pm there for a response to my mail would suffice.</p>

0
Replies (4)
MBD
MBD's reply25 Jul 2016, 07:17
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply28 Jul 2016, 07:48
Official

Dear Sir/Madam

With reference to your query logged on the 24 July 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

AR
Angelique R's update28 Jul 2016, 08:29
Reviewer Update

Why are you not truthful? No-one has even tried to contact me telephonically nor by e-mail! The complaint has not even been dealt with and I will not make any payments until I have an e-mail regarding this and I will be going to the ombudsmen now as you are posting that this complaint has been addressed and resolved amicably - which is not true at all!

AR
Angelique R's update30 Jul 2016, 08:08
Reviewer Update

I need answers please!