SD
Shireen D
1 reviews | Active since Mar 2024
20 Aug 2025, 13:07
No response MBD
Been trying whole morning to get through to MBD, no answer. I need a settlement letter for an account I settled Feb 2025, no response. I have emailed , no response.
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Replies (2)
MBD's replyOfficial
20 Aug 2025, 15:47Dear Shireen Denson
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards Complaints Officer MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards Complaints Officer MBD
Best regards,
MBD's reply20 Aug 2025, 15:47
Official
Dear Shireen Denson
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards Complaints Officer MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards Complaints Officer MBD
Best regards,
SD
Shireen D's updateReviewer Update
26 Aug 2025, 12:53Can someone from MBD please contact Consumer friend and Vodacom to confirm settlement of my account as I have sent through the settlement letter but they still requesting information from me. I need the communication between Consumer friend, MBD and Vodacom to take place and sort the account out. MBD offered settlement, I paid as needed, now after 6 months I am handed over to another Debt collector by Vodacom and being told there is a balance.
SD
Shireen D's update26 Aug 2025, 12:53
Reviewer Update
Can someone from MBD please contact Consumer friend and Vodacom to confirm settlement of my account as I have sent through the settlement letter but they still requesting information from me. I need the communication between Consumer friend, MBD and Vodacom to take place and sort the account out. MBD offered settlement, I paid as needed, now after 6 months I am handed over to another Debt collector by Vodacom and being told there is a balance.