no response

<p>I have a rates account with Emfuleni municipality for which I have not received statements from 2015. I have been paying monthly with a stop order and an annual escalation. It appears that my annual escalation was not enough and the account went into arrears of R100. Th account has been handed to MDB, who has been calling me, sm'sing me non stop. I took the trouble of sending an email to Emfuleni and MBD explaining how the arrears came about. I have also increased my monthly payment, but the harrassment continues. This needs to stop, as it is in violation of the Consumer protection act and National credit act. I was not given any notification prior to the legal hand over. My address/ phone number and email has not changed since I have this account since April 2013. </p>