jM
john M

1 reviews | Active since Feb 2018

08 Jan 2020, 07:26

no reply from mbd

good day..my getbucks acccount was declared as paid up by cyber on 01 august 2017. currently the getbucks account is still reflecting on my experian credit report. experian required a paid up letter from getbucks which i requested. now getbucks rep**** stating that the account was sold to mbd. mbd is not replying and this is extremely stressfull.

0
Replies (3)
jM
john M's update09 Jan 2020, 12:53
Reviewer Update
is there any legal steps i can take against mbd for not forwarding my paid up credentials to credit listings..withholding this information since 2017 amd now they are not responding to calls and mails for 3 days now....anu assistance or advice would be greatly appreciated

MBD
MBD's reply21 Feb 2020, 09:04
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER  MBD Legal Collections (Pty) Ltd 

Best regards,

MBD
MBD's reply13 Mar 2020, 15:20
Official
Dear Sir/Madam
 With reference to your query logged on the 08 January 2020.
 In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.  Kind regards COMPLAINTS OFFICER MBD Legal Collections (Pty) Ltd 

Best regards,