JF
Janene F
1 reviews | Active since Oct 2014
28 Jan 2019, 15:10
No nonsense reply
I had 2 accounts at MBD, and now have paid up all my debt with them. But trying to get paid up letters/clearance letters from this company is like pulling teeth. For 5 days I have emailed them to send me a letter for my Standard Bank account, and tried endlessly to gate a agent on the phone. No one helps you and there are no communication. I will never ever do business with this company ever again, and will not advise anyone I know to do business with them either.
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Replies (2)
MBD's replyOfficial
29 Jan 2019, 09:26 Dear Janene , Jan 28 , 2019 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD CREDIT SOLUTIONS (pty) Ltd
MBD's reply29 Jan 2019, 09:26
Official
Dear Janene , Jan 28 , 2019 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD CREDIT SOLUTIONS (pty) Ltd
MBD's replyOfficial
08 Feb 2019, 12:21 Dear Janene
With reference to your query logged on 28 Jan 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind regards COMPLAINTS OFFICER MBD CREDIT SOLUTIONS (pty) Ltd
With reference to your query logged on 28 Jan 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind regards COMPLAINTS OFFICER MBD CREDIT SOLUTIONS (pty) Ltd
MBD's reply08 Feb 2019, 12:21
Official
Dear Janene
With reference to your query logged on 28 Jan 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind regards COMPLAINTS OFFICER MBD CREDIT SOLUTIONS (pty) Ltd
With reference to your query logged on 28 Jan 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind regards COMPLAINTS OFFICER MBD CREDIT SOLUTIONS (pty) Ltd