CVDB
Celeste Van Der Bergh

1 reviews | Active since Jul 2016

19 Jul 2016, 12:35

NO MANNERS

<p> I would suggest that MBD spends some of the money they make and send ALL call centre employees on training about how to be polite over the phone. They are extremely RUDE and when you ask them to call you back after 16h00 they say that they cannot as they only work till that time, which was confirmed by another employee to be untrue. GET SOME MANNNERS!!!!!!!!!!!!</p>

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Replies (1)
MBD
MBD's reply20 Jul 2016, 06:55
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC