mO
madelein O
1 reviews | Active since Mar 2018
13 Jan 2023, 10:36
NO HUMANTITY
My husband had a overdraft account with a bank. We paid monthly installments on time for months. However he had a dibilitating stroke and is now in a facility, he cant even eat by himself. I have asked MBD call agents to forward me any paperwork i have to full in to ask for assistance in this matter no one replies. I have sent videos documents as much as i could lay my hands on. And still thay would not assist. Now they are taking as they say "your capitec account has now been frozen" this is the account he gets his R1 500-00 SASSA grant in (only income)
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MBD's replyOfficial
13 Jan 2023, 10:50Dear Mrs Opperman
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply13 Jan 2023, 10:50
Official
Dear Mrs Opperman
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD