1 reviews | Active since Sept 2013

13 Jun 2017, 10:10

No Help

<p>I have been trying since yesterday at 10 am to get through to your legal department on number ********** 410 which was given to me by the call centre staff. The phone just rings and no one answers!!! Does this department even exist????????? Please get someone to contact me on ********** 947. </p>

0
Replies (5)
MBD
MBD's reply13 Jun 2017, 10:42
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

's update13 Jun 2017, 15:09
Reviewer Update

are you guys sending your clients smses from cellphone number ********** 369 or is this a hoax?

MBD
MBD's reply15 Jun 2017, 14:31
Official

Dear Sir/Madam

With reference to your query logged on the 13 June 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

's update22 Jun 2017, 13:23
Reviewer Update

It has been a week, no response from Mamushi Modisane after advising that she will investigate the matter, nor does she respond to emails?? How rude!!!!

MBD
MBD's reply23 Jun 2017, 12:04
Official

Dear Sir/Madam

With reference to your query logged on the 22 June 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.