DS
DuToit S

1 reviews | Active since Sept 2013

15 Feb 2018, 11:52

No feedback on outstanding account

I liaised with Susan Mokoto regarding my account and I queried the validity of numerous charges on my account.

The last time I hear from her was in FEB 2017.

It's clear MBD has no transparency with their records and just expect clients to pay.

I expect a detailed accou nt statement.

0
Replies (3)
MBD
MBD's reply15 Feb 2018, 13:10
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply15 Feb 2018, 15:50
Official

Dear Sir/Madam

With reference to your query logged on the 15 February 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

DS
DuToit S's update15 Feb 2018, 15:55
Reviewer Update
Thanks for the documentation, much appreciated