KM
Karabo M

1 reviews | Active since Oct 2017

21 Aug 2018, 13:15

No feedback, no action

Back in April, a lady from MBD attorneys called me and said I had an account with MTN that had been handed over to them, after informing her that I had no account with MTN, she requested that I fax her an affidavit detailing this to the fax number ********** 958. I sent the requested affidavit to the fax number with my ID copy and the ref number that she gave me. Yet 4 months later, the account still appears on my credit record, and I've been unable to get in touch with them for feedback on the matter.

0
Replies (2)
MBD
MBD's reply21 Aug 2018, 14:33
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply22 Aug 2018, 15:11
Official

Dear Sir/Madam

With reference to your query logged on the 21 August 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC