GL
Gilda L

1 reviews | Active since Sept 2012

20 Sept 2021, 08:50

No feedback

I keep on receiving emails from MBD - stating that I owe VODACOM money. No account number. I have emailed them numerously and whenever I try to phone no one can help me. I have contacted VODACOM and no one (Not even my business manager), can confirm that I owe VODACOM anything. I receive this email every month and I return it every month to ask what it is for, but no one ever comes back to me. I do not want to speak to someone in the call centre, I want to speak to a manager that can sort this out ASAP.

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Replies (1)
MBD
MBD's reply20 Sept 2021, 11:38
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICERMUNNIK BASSON DAGAMA INC