GL
Gilda L
1 reviews | Active since Sept 2012
20 Sept 2021, 08:50
No feedback
I keep on receiving emails from MBD - stating that I owe VODACOM money. No account number. I have emailed them numerously and whenever I try to phone no one can help me. I have contacted VODACOM and no one (Not even my business manager), can confirm that I owe VODACOM anything. I receive this email every month and I return it every month to ask what it is for, but no one ever comes back to me. I do not want to speak to someone in the call centre, I want to speak to a manager that can sort this out ASAP.
Helpful (0)
Replies (1)0
Replies (1)MBD's replyOfficial
20 Sept 2021, 11:38Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICERMUNNIK BASSON DAGAMA INC
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICERMUNNIK BASSON DAGAMA INC
MBD's reply20 Sept 2021, 11:38
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICERMUNNIK BASSON DAGAMA INC
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICERMUNNIK BASSON DAGAMA INC
