KN
Kanyisa N

1 reviews | Active since May 2021

27 Sept 2021, 11:45

NO FEEDBACK

I have not heard any feedback regarding my complaint, I then called in on the 22nd to be told the status of the account is CLOSED and should email *** which I did. I have called each number given to reach the department but the last number just gets dropped so now HOW AM I TO RECEIVE A CONFIRMATION LETTER and when will this be updated on my CREDIT PROFILE if none of the relevant department reply?

0
Replies (1)
MBD
MBD's reply28 Sept 2021, 08:08
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER  MBD Credit Solutions (Pty) Ltd.