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Carryn G

1 reviews | Active since Sept 2013

17 Nov 2015, 17:48

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Good Day,<br> <br> I have been receiving numerous messages from MBD for an account which belonged to an EX of mine! I have been trying to assist you in resolving this matter but no one comes back to me.<br> <br> You say that the account belongs to me simply because my banking details were listed by him. I have requested numerous times a copy of the contract and got told to send in a affadavit which i have done twice.<br> <br> I called on the 26th of October to follow up yet again and spoke to Ntsaki who is a manager who promised to come back to me by the 27th but yet still nothing has been done.<br> <br> I also have an account I paid off in July 2015 already which has not been updated on the credit bereu's and as per the NCA should be long ago.<br> <br> Should this matter not be resolved I will be reporting your organisation to the NCR and CFDC for Debt that i have no record of, harassment, failure to adhere to the NCA and Debt Collections Act!<br> <br> Regards,<br> Carryn.

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Replies (1)
MBD
MBD's reply18 Nov 2015, 08:27
Official
Hello Carryng6,

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC