VK
Vuyelwa K

1 reviews | Active since Nov 2017

05 Jan 2022, 11:01

NO CUSTOMER SERVICE

Good day,

For the past 20 Months or so I have been making payments on all my accounts that were handed to MBD, and I have tried calling, emailing and more calling to get them to send me and updated statement and update my account on credit bureau with no luck.

Can you kindly assist with what step can I take to make them send me statements and update my accounts??? this has really made my life stand still cos am unable to get my credit score in order and clear my name!!!

0
Replies (2)
MBD
MBD's reply06 Jan 2022, 11:15
Official
Dear Vuyelwa kgasane,

We acknowledge your query raised kindly furnish us with additional contact details in order for us to establish how to best assist you. 

Kind Regards, 
Complaints Officer 
MBD
MBD
MBD's reply22 Apr 2022, 10:11
Official
Dear   Vuyelwa kgasane 
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. The matter has been addressed and resolved amicably.  Kind regards COMPLAINTS OFFICER MBD