DV
Dorothy V
1 reviews | Active since Aug 2015
13 Jun 2019, 13:10
NO CUSTOMER SERVICE
I have been sending a lot of emails about my daughters account that is settled but no reply from MBD. BUT DAILY THERE IS PHONE CALLS Who has to pay for these calls. Is there no one that can assist us!!!!!!!!!If you call them then you have to speak to the call centre. Every time a different person you have to repeat yourself and start from the beginning again.
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Replies (2)
MBD's replyOfficial
13 Jun 2019, 13:40Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
MBD's reply13 Jun 2019, 13:40
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
MBD's replyOfficial
02 Jul 2019, 10:56Dear Sir/Madam
With reference to your query logged on the 13 June 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
With reference to your query logged on the 13 June 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
MBD's reply02 Jul 2019, 10:56
Official
Dear Sir/Madam
With reference to your query logged on the 13 June 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
With reference to your query logged on the 13 June 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.