ZM
Zee12 Makhubele

1 reviews | Active since Sept 2017

26 Mar 2018, 09:31

No customer service

Hi.. I have been calling requesting paid up letter for my Identity account and no one is willing to assist me, when i call the customer care they always tell me i have to wait 7 days i have waited more than 30 days for them to assist me and whats annoying is that they keep on drooping my calls I mean what kind of call center is that? but by the time they wanted me to settle the account they would call me 1000 times a day and now I have settled the account whats so difficult for them to give me paid up letter?

0
Replies (1)
MBD
MBD's reply27 Mar 2018, 11:19
Official

Dear Sir/Madam

We confirm having addressed you in an e-mail in respect of this matter in your first post and refer you thereto in order to avoid prolixity of correspondence. As this matter has been traversed in respect of the previous post and you have entered a response by way of a new posting, we will not belabour this entry

Regards

MBD Legal Collections (Pty) Ltd