No call backs as promised

My account from Vodacom was handed over to you (something that should not have happened in the first place but that is another matter)<br> <br> After a lot of to and fro and speaking to both Liesle and Paseka I was told that they would come back to me to report their findings.<br> <br> After a few months of not hearing back I was once again phoned by your ever so competent call centre to ask when I would be paying (including the accrued interest in the account) . I explained the situation to them once again and asked for a call back from either Liesl or Paseka. This was once again 2 months ago.<br> <br> Is this the way that MBD does business?<br> <br> Tell a client that you will call them and in the meantime let the account get fatter and fatter.<br> <br> I expect a call from either Liesl or Paseka to let me know how far my account is or I will take matter further.