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mA
marschliono A

1 reviews | Active since May 2012

06 Nov 2018, 14:14

no answer, emails and phone.

I've been receiving a sms every day regarding a mtn account. I've sent multiple sms's and have tried multiple times to make contact but there's feedback or response. I would like to enquire and set up a payment plan, but how can i when there is no answer.

0
Replies (8)
MBD
MBD's reply06 Nov 2018, 15:06
Official
Dear Sir/Madam

 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC 


mA
marschliono A's update09 Nov 2018, 08:55
Reviewer Update
I still haven't received any communication from you guys. NO calls NO emails, NO nothing.
mA
marschliono A's update12 Nov 2018, 08:55
Reviewer Update
Hi I'm still awaiting a call back.
mA
marschliono A's update14 Nov 2018, 10:37
Reviewer Update
Hi I'm still awaiting a call back.
mA
marschliono A's update14 Nov 2018, 10:38
Reviewer Update
I still haven't received any communication from you guys. NO calls NO emails, NO nothing.
mA
marschliono A's update15 Nov 2018, 09:54
Reviewer Update
Thank you. I've been called back and a payment plan has been put in place for my outstanding mtn account.
MBD
MBD's reply15 Nov 2018, 11:05
Official
Dear Sir/Madam
 
With reference to your query logged on the 14 November 2018.
 In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards 
 COMPLAINTS OFFICER 
 MUNNIK BASSON DAGAMA INC 
mA
marschliono A's update11 Feb 2019, 17:32
Reviewer Update
Hi I've sent you guys a email about 2 weeks ago, and haven't received any feedback yet. Can a agent please contact me asap.