JT
John T

1 reviews | Active since Dec 2022

12 Dec 2022, 05:56

New balance after paying up my account and requesting a settlement letter🤬🤬🤬🤬

Paid Up Letter I had an account with Sportscene and my account was handed over MBD. They would call me every month to remind make a payment and after making payment as per letter sent to me and requested a paid up letter, all of a sudden I have a new balance due to them. Why was that no stated in the letter? This is the worst legal company ever. It is a pity that my account landed to unprofessional company like this.

0
Replies (4)
MBD
MBD's reply12 Dec 2022, 09:02
Official
Dear  Mr Tembo

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
MBD
MBD's reply12 Dec 2022, 16:04
Official
Good day

Kindly be advised that we have resent your paid up letter,  please confirm receipt.

Kind regards
COMPLAINTS OFFICER
MBD


JT
John T's update12 Dec 2022, 16:35
Reviewer Update
I have not yet received the paid up letter in my emails *** once received I will confirm.
MBD
MBD's reply22 Dec 2022, 12:23
Official
Good day

Please note we have sent a letter to your email , please advise if you have alternative email address in order to send.

Kind regards
COMPLAINTS OFFICER
MBD