Never ending debt!

I am a Discovery Vitality member and was misled by a Virgin Active consultant who has apparently \resigned \" when I queried my contract. I was billed and the Vitality discount/benefit was never activated in my contract, contrary to what I was made to believe. I defaulted on 3 payments and Virgin Active handed me over to MBD Incorporated and I requested a settlement amount. MBD deducted an amount and I settled the balance by cash deposit. Today I received an sms that I am owing fees and charges after I have settled my debt, when I enquired the consultant simply told it was my bill and was liable for the charges regardless of the settled bill. This has left me so infuriated and never ever want anything to do with Virgin Active as a result. I will warn friends, family and colleagues about this experience. "