VR
Violet R

1 reviews | Active since Mar 2012

14 Sept 2015, 16:07

need interest amount and statement every 3 months

Good day , <br> <br> I logged a query with MBD and the statement was send my statement on the 03/08/2015 after I had fight with ur rude agents and team leaders<br> Capital-R1961.24<br> interest-R1693<br> fees-R603.71 WICH I don't understand<br> Legal fees-R0.00<br> Payments-R2500<br> balance-R19414.73<br> today I got a statement it says R19398.09<br> I called the call center i spoke to one of the rude consultant ever she didn't want to listen yet to understand my story. last month i spoke to a friendly agent i asked her about fees for R600 she said if I don't forfeit I want get charges for reminder calls and sms n emails, BUT AS per agent i spoke to still am charged for that <br> <br> <br> SO PLS I WANT TO KNOW MY INTEREST I HAVE TO PAY TO BE ON THE RITE TRACK ON MY ACCOUNT BECAUSE THE ARRANGEMENT I MADE FOR R500 DOES NT MAKE ANY DIFFERENT AND PLEASE DON'T CALL OR SMS OR EMAIL ME IF TH-ATS GOING TO COST ME MONEY TO PAY, I WILL CALL YOU FOR MY BALANCE BECAUSE I DONT ASK YOU TO CALL ME I DNT WANT TO BE CHARGED FOR BEING CALLED <br> <br> THANKS<br>

0
Replies (1)
MBD
MBD's reply15 Sept 2015, 11:02
Official
Hello violet.ramatsuku,

Dear violet.ramatsuku


We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC