FC
Frederik C

1 reviews | Active since Jul 2016

11 Dec 2016, 08:42

my refund

<p>I come to hello peter but so far no one of mbd hve call me sinces my last review no one is willing to call me or tke respondbilty whn i will received my refund of R714 wht they still owns me its nw Dec i wnts my money in the next 24 hrs all they workers must go for training how to treat clients if they cant do it then give it to the Ceo of tht comoany so he can resolved the prblms they hire pple who r very under educated hve no manners or customer services or relanstionship </p>

0
Replies (2)
MBD
MBD's reply12 Dec 2016, 08:25
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

MBD
MBD's reply09 Jan 2017, 13:23
Official

Dear Sir/Madam

With reference to your query logged on the 11 December 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd