1 reviews | Active since Sept 2010
My account is fully paid up
I called MBD around April to find out how much I still owe on Virgin Mobile acc and the agent advised me I was owing +-R1361. I had agreed to pay at least half of the amount and I immediately paid R701 and made an arrangement to pay the balance in May. Around May I received an sms from MBD that I must pay my balance which was +- R660 and on the 29th May I paid the amount to close off my account. A week later MBD calls to inform me I owed R181.22 for some charges that were not added to the account and now today another agent calls me to say I owe over R190. I refuse to pay this money because I had paid my account in full on the 29th May as per sms from their office. If they are trying to run a \Get rich quick scheme"at MBD then they must tell me so that I can sue them to Kingdom come. You wont hold me ransom for your own mistakes. I paid my account in full and you will close off my account immediately with no further calls from your office demanding money from me."""
Dear tbosse
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
Dear tbosse
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
