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1 reviews | Active since Jun 2016

28 Jun 2018, 14:25

Munnik Basson Dagama Incorporated Attorneys abuse of PoPi Act.

In 1993 I had a case of identity theft, which was with Standard Bank. This has since been resolved and put to bed, or so it would seem.

Since last year October I have been receiving abusive SMSs from a company called Munnik Basson Dagama Incorporated Attorneys.

When I follow up with Standard bank, this issue was resolved, however MBD have handed my details to a call centre who are abusing me, relentless SMS’’s and calls. Unfortunately speaking to them and sending them details of the related identity theft has no result and the abuse continues.

As it stand Standard Bank have cleared their records and I am no longer in their system, since the records where related to an identity theft.

Munnik Basson Dagama Incorporated Attorneys are basically abusing my human rights and by relaying my personal info to a call centre they are in direct conflict with the PoPI act which has been put in place to protect the public against abuses of such kind.

Should this continue I will be taking them to court and practice my rights to the nth degree.

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Replies (2)
MBD
MBD's reply28 Jun 2018, 16:03
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

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craig.ruurds craig.ruurds's update02 Jul 2018, 17:02
Reviewer Update
Is the above responce automated? As it's exactly the same for everyone complaining about your company. There are complaints against ********** pursuit, and more. I suggest respond appropriately as currently this is unacceptable.