FA
Fallon A

1 reviews | Active since Nov 2021

22 Nov 2021, 09:15

Munnick Basson Dagama Inc have not updated my ITC for a paid up account

This Company does not even deserve 1 star, I am very unhappy with the service I am receiving from Munnick Basson Dagama Inc. Capfin has sold one account of mine to both Consumer Friend an Mbd, the first company to contact me was Consumer friend an I settled with account with a settlement discount offer. Consumer friend removed this from ITC. Thereafter when asked by Mbd I informed them that this account was paid an submitted the paid up letter for this to them, however Mbd has still not removed this account from ITC yet a paid up letter was issued.

Im so tired of this, I have worked.so hard to clear my debt an a little urgency in this matter would be highly recommended. I feel this is not treated the way it should be an would like to report it.

Hopefully this complaint will help them action this matter faster an I am very displeased with this.

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Replies (1)
MBD
MBD's reply17 Dec 2021, 08:42
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD