TM
Tsundzukani M

1 reviews | Active since Nov 2023

13 Jan 2024, 18:22

MTN Settlement

Dear Tsundzukani Melbourne Mabasa ,

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. The matter has been addressed and resolved amicably.

Kind Regards Complaints Officer MBD

this is your automated response to an account that was paid on the 10th of august 2023.am struggling to understand why my account has not been updated on the ITC even today its has been affecting my credit score for 5 months now i highly suggest it gets settle before i take legal action this is utter nonsense

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Replies (1)
MBD
MBD's reply15 Jan 2024, 08:29
Official
Dear Mr Mabasa

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer
MBD