NM
Nthabiseng M

1 reviews | Active since Apr 2019

03 Apr 2019, 12:55

MTN AND MBD ARE THE WORST NIGHTMARE EVER

I started receiving calls from MBD Agents collecting on behalf of MTN .I have been told i owe Mtn about 4300 but i requested them to send me an Mtn statement but Mbd agents they failing to provide me with the statement .Instead the agents they keep on sending they statement .one of the agent advise me to call mtn or go MTN store .i went there the lady who assisted me she said she cant access my profile me cause matter its been handed over to there legal team.MBD .As per my knowlegde all the companies they summit every month to the credit bearow .and provide you with the statement Mtn cant.How cant when i check my credit score says i owe 2049 and Mbd says 4300 where is the difference coming from.

0
Replies (2)
MBD
MBD's reply03 Apr 2019, 15:03
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC  
MBD
MBD's reply09 Apr 2019, 09:04
Official
Dear Sir/Madam
 With reference to your query logged on the 03 April 2019.
 In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.   Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC