1 reviews | Active since Feb 2018
MTN account that I know nothing about.
Hello peter
I've been getting harassed by this MBD company claiming that i owe MTN R900 on an account that I know nothing about. I called & was told to call MTN about this account. When I called MTN they knew nothing about an account that i owe & did not even know the reference number i was given to settle this account with MTN. When I called this company the second time, they told me that MTN handed me over to them & wanted to give me some standard bank account number to deposit the money into. They were actually telling me that it's better to pay with a debit order than cash. Anyway at some point this lady could not answer my questions & was telling me that she'll query with her superiors i guess then she will let me know. However she hung up before finalising anything or even telling me what I needed to do. When I called for the 3rd time & gave them my reference number, the lady called me 'TINA' & that is not my name. When I asked her about that reference number & who's name it was under, she said "Mam it looks like my computer has problems, can i have a look at it & call you back?!" Firstly, she did not know who she was talking to & she did not even ask for my number so who is she gonna call if she has "TINA" under a reference number that is supposed to be mine?!
Please help stop these ********** from harassing me. They gave me tis reference number : ********** ********** 42
Thank you
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
Dear Sir/Madam
With reference to your query logged on 02 February 2018.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
Dear Sir/Madam
With reference to your query logged on 02 February 2018.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
