1 reviews | Active since Oct 2022
Mr Mp Ndlovu
Hi my name is Mlindelwa.
Few years back the Bank I had a credit card with, transferred me to the attorneys “MBD”, I tried to give all proof to the bank that it was their technical error that the money had not been debited and I had funds in my account at the dates they should have debited, But the matter had been taken to the Attorneys.
So I started communicating by an email with MBD on the 16/06/2021 requesting to settle my debt, they never responded.
Then I started phoning them, and still was no help. Eventually one consultant assisted, on the 29/01/2022 I paid up all the money I was owing.
Up until now I am try to get the paid-up letter and the refund of R450 they debited after I had paid up my debt.
My lease with my Landload ends in Dec. I have bought land to build, Now I cannot build because no bank or any financial institute wanna help me unless I present the paid up letter. The Building contractor supposed to start working today *** And MBD has messed up my life so much cause I have to look for another place to stay and not build for my Family just because they don’t wanna send just one letter saying I have paid up last week I phoned them everyday and they kept on saying the supervisor is will elevate the matter and he will phone me.
It has been 8 Months.
Please somebody help me.
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
