MN
Mlindelwa N

1 reviews | Active since Oct 2022

03 Oct 2022, 09:08

Mr Mp Ndlovu

Hi my name is Mlindelwa.

Few years back the Bank I had a credit card with, transferred me to the attorneys “MBD”, I tried to give all proof to the bank that it was their technical error that the money had not been debited and I had funds in my account at the dates they should have debited, But the matter had been taken to the Attorneys.

So I started communicating by an email with MBD on the 16/06/2021 requesting to settle my debt, they never responded.

Then I started phoning them, and still was no help. Eventually one consultant assisted, on the 29/01/2022 I paid up all the money I was owing.

Up until now I am try to get the paid-up letter and the refund of R450 they debited after I had paid up my debt.

My lease with my Landload ends in Dec. I have bought land to build, Now I cannot build because no bank or any financial institute wanna help me unless I present the paid up letter. The Building contractor supposed to start working today *** And MBD has messed up my life so much cause I have to look for another place to stay and not build for my Family just because they don’t wanna send just one letter saying I have paid up last week I phoned them everyday and they kept on saying the supervisor is will elevate the matter and he will phone me.

It has been 8 Months.

Please somebody help me.

0
Replies (2)
MBD
MBD's reply03 Oct 2022, 09:37
Official
Dear  Mlindelwa Ndlovu, 

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
MN
Mlindelwa N's update03 Oct 2022, 20:24
Reviewer Update
Thank you! Thank you! Thank you! Hallo Peter I have finally received my paid up letter. Thanks also to the MBD complaints office, I am now waiting for my refund.