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1 reviews | Active since Sept 2016

13 Feb 2018, 08:58

mr ac theron

useless service from this company, I called them many times and was told to email documents to them regarding my husband accounts, to this day not one has rep**** to emails, they keep sending sms and calling, shows they don't read emails and don't bother with helping, major attitude from staff not wanting to help, my hubby has MND and heart condition, battles to talk and thus documents were emailed authorizing me to assist with the accounts, just had about enough of this nonsense, seriously people, if I get one more call or sms demanding and not wanting to help, I will take this matter further ........ u think u have the control and cheek to handle people like this........ENOUGH IS ENOUGH..............U DONT DESERVE A STAR RATING............................

0
Replies (2)
MBD
MBD's reply13 Feb 2018, 09:17
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

's update19 Feb 2018, 09:46
Reviewer Update
well well mbd, once again no reply, olivia hoosain emailed me after this message on hellopeter, so funny she is the person I had to email all the documents to, if I get one more sms or email from your company relating to mr ac theron, I'm going to take you on.......................why take the job and not deliver the service, I have been battling since june 2016 to sort mr theron accounts out, he does not receive an income and also has heart condition and MND......................... Your message To: Olivia Hoosain Subject: FW: std bank ac - mr ac theron : ********** 036086 : ref. ********** 62 B10 Sent: Wed, 3 Jan 2018 11:43:59 +0200 was read on Fri, 19 Jan 2018 13:23:45 +0200 Good day I am currently on leave as from Tuesday 02nd of Jan 2018 untill 18th Jan 2018. Kindly send any queries to Faith Khanyi ********** or Buyisile Mabele ********** alternatively I will reply to your email upon my return. Happy New Year!