1 reviews | Active since Aug 2017

02 Aug 2017, 13:47

Most unprofessional company ever

<p>I am so tired of requesting a copy of my statement, please wake up.... When i spoke to kanay last week he informed me i will get a statement in 3 days, i have been requesting a statement for more than a month now emailed henry louw, shubnum haniff and the info email, aswell as requesting help on your web page... Please wake up and assist people who request things... How do i know that your allocating my payments if i do not get a statement....</p>

0
Replies (2)
MBD
MBD's reply02 Aug 2017, 15:31
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

MBD
MBD's reply03 Aug 2017, 13:55
Official

Dear Sir/Madam

With reference to your query logged on the 02 August 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd