JL
Julia L

1 reviews | Active since Aug 2017

11 Jan 2018, 12:21

MOST RUDE AND *********** COMPANY EVER

I have yet to receive a response 2 months after I have sent my proof of my Virgin Active cancellation. I find this extremely disrespectful as I keep getting phone calls from VERY rude staff. MBD has only treated me with an inhumane attitude and violated my human rights on more than one occasion.

It is against the law to treat people the way MBD treats other humans. I am not the first one to complain either.

I find this matter EXTREMELY SERIOUS and I am honestly shocked that NOTHING was done about the way I was dealt with initially.

0
Replies (2)
MBD
MBD's reply11 Jan 2018, 13:59
Official

Dear Julia

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA

MBD
MBD's reply02 Feb 2018, 12:15
Official

Dear Sir/Madam

With reference to your query logged on the 11 January 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC