tL
tanya L

1 reviews | Active since Apr 2013

28 Jul 2016, 10:20

MONEY MAKING RACKET

<p>I have an existing arrangement that I have honoured for the past 3 months yet MBD insist on sending me sms' every month that they charge me for and then they also phone me which I am also charged for. </p> <p>Surely there are better ways of earning your fees and perhaps your staff should be trained to place clients that default on the reminder system.</p> <p>This is unacceptable becasue you charge me for these sms' and calls every month and yet I pay regularly. This is **** style!!</p>

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Replies (1)
MBD
MBD's reply28 Jul 2016, 12:57
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC