EJ
Elinah J
1 reviews | Active since Oct 2023
11 Jan 2024, 09:09
Moderate service received
Good day, I’d like to share my experience with MBD credit solutions. Assisted by Keketso Sithole the HOH, the information provided was helpful and provided clarity on certain areas I didn’t understand. However she should work on listening to the customer and not speak over them because it does defeat the point of assisting when you not listening first. Otherwise thank you.
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Replies (2)MBD's replyOfficial
11 Jan 2024, 10:25Dear Elinah Jubane
Thanks for sharing your positive experience with us and that we could assist you to settle this matter to your satisfaction. We will forward the positive feedback to the staff member involved.
Kind Regards,
Complaints Officer,
MBD
Thanks for sharing your positive experience with us and that we could assist you to settle this matter to your satisfaction. We will forward the positive feedback to the staff member involved.
Kind Regards,
Complaints Officer,
MBD
MBD's reply11 Jan 2024, 10:25
Official
Dear Elinah Jubane
Thanks for sharing your positive experience with us and that we could assist you to settle this matter to your satisfaction. We will forward the positive feedback to the staff member involved.
Kind Regards,
Complaints Officer,
MBD
Thanks for sharing your positive experience with us and that we could assist you to settle this matter to your satisfaction. We will forward the positive feedback to the staff member involved.
Kind Regards,
Complaints Officer,
MBD
MBD's replyOfficial
11 Jan 2024, 10:29Dear Elinah Jubane,
With reference to your query logged on 11 January 2024 at 10:25am.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards,
Complaints Officer,
MBD
With reference to your query logged on 11 January 2024 at 10:25am.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards,
Complaints Officer,
MBD
MBD's reply11 Jan 2024, 10:29
Official
Dear Elinah Jubane,
With reference to your query logged on 11 January 2024 at 10:25am.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards,
Complaints Officer,
MBD
With reference to your query logged on 11 January 2024 at 10:25am.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards,
Complaints Officer,
MBD
