Misleading and rogues!!!

A lady from MDB contacted me advised me that my Truworths account had been handed over to them for collection of the arrear amount. It was agreed that my account would be debited for 3 months for an amount of R250 wherafter it would be handed back to the store. I agreed and went ahead with the debit. After 3 months my account was still debited. Every time that I had contacted them, I would get assurance that my account would not be debited. After many many calls back and forth. I was told that the debit would only stop once my account is settled. The arrear amount due on my account was only R750.00 and my total balance due was R2200. Never did I ever agree to settle the account, as I was informed it was just for the arrear amount only and it would go back to the store. I was misled into believing I was settling my arrears but in fact I was settling the entire account and added changes to which I have never agreed. As it stands I have paid R2250 and my account is still in \arrears"HOW THE HELL IS THIS POSSIBLE? MBD charged me their own fees of over R1000. For what??? I have never agreed to pay MDB anything other than the original 3 months. Please remove me from your contact list."""