BD
Beryl D

1 reviews | Active since Jun 2016

06 Jun 2023, 12:44

MDB INC *******

Yet again, another round with Standard Bank and MDB Inc. I had 3 credit cards with Standard Bank. After lodging a complaint against the bank with the professional ombudsman finally they got their figures correct and I was granted my settlement discount and settled. The other 2 were MTN Standard Bank CC. One for me and one for my husband. When we got into financial trouble the collections were handed over to 2 different debt collectors. I was continuously offered a settlement discount with MBD Inc same with my husband. I was never told there was any time frame for the discount. When requesting the discount to settle this was outrightly denied to me, yet my husband being with a professional debt collector immediately granted his discount. Note that the payment history was exactly the same. I sent an email to a variety of people at Standard Bank several times. No one bothered to respond. I eventually had to waist more valuable time over STD Bank and open yet another case with the Ombudsman. They responded eventually saying that if I withdraw the case, they will work through a solution....WHAAAT!!!! Not just that MDB continue to phone between 6:45 and 7 am everyday. I am 60 with a health issue, this is ******** harassment.

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Replies (3)
MBD
MBD's reply06 Jun 2023, 13:42
Official
Dear Mr Duff

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD

Best regards,

BD
Beryl D's update06 Jun 2023, 15:34
Reviewer Update
thank you. Your competitor *** is professional company and treat people with dignity. MDB don't represent any of these traits. I have had nothing but trouble with MDB. I suggest all companies should go to *** to deal with collections. The problem is people don't talk loud enough against organisations like MDB. The public has a right to be treated with respect and dignity. Also honour your offerings or is this about not earning enough commission?
BD
Beryl D's update06 Jun 2023, 15:35
Reviewer Update
Brodlaw is the company