1 reviews | Active since Jun 2016
MDB INC *******
Yet again, another round with Standard Bank and MDB Inc. I had 3 credit cards with Standard Bank. After lodging a complaint against the bank with the professional ombudsman finally they got their figures correct and I was granted my settlement discount and settled. The other 2 were MTN Standard Bank CC. One for me and one for my husband. When we got into financial trouble the collections were handed over to 2 different debt collectors. I was continuously offered a settlement discount with MBD Inc same with my husband. I was never told there was any time frame for the discount. When requesting the discount to settle this was outrightly denied to me, yet my husband being with a professional debt collector immediately granted his discount. Note that the payment history was exactly the same. I sent an email to a variety of people at Standard Bank several times. No one bothered to respond. I eventually had to waist more valuable time over STD Bank and open yet another case with the Ombudsman. They responded eventually saying that if I withdraw the case, they will work through a solution....WHAAAT!!!! Not just that MDB continue to phone between 6:45 and 7 am everyday. I am 60 with a health issue, this is ******** harassment.
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
Best regards,
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
Best regards,
